But a more obscure name is a good avant-garde example - Dave and Buster's. Pile: Investors tend to think of Domino's as the great leader in this march of eateries into the new digital entertainment age. Kam: Is Domino's the only one pursuing the new on-screen paradigm? Cramer responded, "It's not a long list, and you are at the top of it." I think if you've got a restaurant that's a sit-down restaurant that's not doing something really special, then I think you're going to hurt.ĭoyle noted that his company is one of the few that has gone from a majority over-the-phone to a majority digital operation. In restaurants, if you're giving someone a really special experience, then I think you're going to continue to drive traffic into your restaurant. There's got to be something in a restaurant or retailer that's drawing people in, that's giving them this experience that's different than simply going in and buying. what you're seeing is people still clearly go out, but it's got to be special. I think what's happening, Jim, is there is a great convenience now. As for "getting out" foot traffic, Doyle sees it this way: Doyle then relates how Domino's has used the new digital age and everyone's fascination with it to deal with what he sees as the new consumer, telling us that fully half of the staff at the home office of Domino's are technicians that oversee the new order options where hungry customers simply order food while on Facebook, Google, Netflix, or whatever. Cramer asked him about what he has dubbed the new stay-at-home economy, despite growing disposable income, and how Domino's is beating this new attitude. I am referring to Patrick Doyle of Domino's Pizza, what Cramer has called a technology company that also happens to sell good pizzas.įrom the Mad Money of 3/6/17, Jim Cramer interviewed Patrick Doyle, CEO of Domino's Pizza after they reported yet another stunning quarter from the badly suffering restaurant group.
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This outfit has seen its stock do over a ten fold gain the last seven years since Jim Cramer first recommended him as "bankable". A man with some thoughts on this digital-tom-foolery/food thing is the guiding light behind what has to be considered the most successful restaurant chain of our time.